Graduate Desktop Support

About The Opportunity

Role: Graduate Desktop Engineer

Job Type: Permanent

Location: Hinkley Point, Bridgwater, UK

Are you looking to kick-start your career as Graduate Desktop Engineer?

Are you available to start your role by April 2023?

If you answered yes to the above, then we would love to hear from you!

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation and leadership.

· Be exposed to the future of technology.

· Lead and work with some of the brightest global minds in the industry.

· Support many of the biggest brands in the UK and worldwide.

The Role

Key responsibilities:

• Handle daily technical support activities on desktop support management
• Providing the break-fix support for Desktop, laptops and other components
• Setup desktop computers and peripherals and test network connections
• Install and test desktop software applications and internet browsers.
• Test computers to ensure proper functioning of computer systems
• Support the mobile devices for registering in BES or Intune environment
• Train end users on usage of computer hardware and software.
• Trouble shoot the hardware and replace the hardware components ex, Laptop keyboards, Ram
• Adhere to policies as per corporate manuals and directives
• Extend computer support for systems software and hardware
• Setup computers and install software for various applications and programs
• Interact with staff on desktop problems and their resolution
• Network and connect computers within organization to better communication
• Maintain computer peripheral devices like printers and resolve associated problems

Your Profile

Key requirements:

• Knowledge on windows 7 and windows 10
• Architecture knowledge of physical and virtual infrastructure
• Knowledge of ITIL process like incident, request, change and problem management

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion & Wellbeing

At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.

You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).

TCS celebrates inclusion without exception. We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation or beliefs.

If you are an applicant who needs an accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at nivedita.chanda2@tcs.com with the subject line: “Disability Accommodation Request”.

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Application Process

1. Online application > 2. Technical assessment > 3. Technical discussion > 4. Managerial discussion > 5. HR discussion.

Join us and do more of what matters. Apply online now.